Conflict of Interest
Companies come and go as does the concept of “a one stop shop”. Within the mold industry we have numerous establishments that provide a testing and remediation facility.
Whilst the industry does frown upon such offers, they can be a blessing to some who just want their problems to be taken care of. A one stop shop. I would suggest further that most companies offering such services are probably 100% legit and honest. They will provide adequate analysis and then proceed to remediate as per their own assessment.
The problem comes in when there is no third party involved and the company you are dealing with may not be as honest as you believe. Sampling may be unnecessary or not performed correctly. They may even be unable to assess the mold sampling results correctly and then overcompensate on the remediation.
A conflict of interest is then in play. Insurance companies like to resolve your water intrusion and mold claims quickly and decisively, sometimes overlooking the underlying picture.
We have over the years encountered unscrupulous members of Insurance, Public adjusters, IH (yes, our own industry) and remediation companies that are all out to make a profit and do not care for the customer or just simply have no clue. From remediation companies asking us to “sample down the road”, Public adjusters deliberately over inflating their claim, to Mold Inspectors who after sampling themselves, have no idea how to read the Laboratory analysis and then come to us for a diagnosis.
At Enviro Health Services we will always assist in helping wherever we can to ensure that all involved are properly informed and a correct analysis is imparted. The industry does not have any hard laws with regards to Mold and thus everyone works off guidelines from different agencies and experts. The EPA, CDC, this health department, this online course or that supposed “expert”. This can sometimes cause catastrophic consequences, and everyone has different interpretations.
We have over the years paid careful attention to those who have extensive experience and who are leaders in the industry. We continually follow their guidance and study to ensure we are correct in our analysis. We have personally communicated with the inventor of the air-o-cell to ensure that our methodology is in fact compliant. We follow the guidelines of all major Health institutions and are constantly engaged with the Laboratory and their updates on the industry as a whole.
by Shaun Leonard
Certified through the Environmental Institute in Atlanta. GA and with over 20 years industry experience.